We support and use third-party testers.
Our equipment undergoes thousands of hours of performance, reliability and security testing by us, by Federal government certified voting system test labs, and by states that conduct their own rigorous testing. In fact, in cooperation with the Department of Homeland Security’s Cybersecurity and Infrastructure Security Agency (CISA), we submitted our end-to-end voting configuration for testing by the Idaho National Laboratory (INL), the nation’s leading center for research and development in energy, national security, science and environment.
We support a paper record for every voter.
Every system ES&S builds and sells offers a paper ballot. The use of a physical paper record sets the stage for all jurisdictions to be able to perform statistically valid post-election audits.
We are a strong supporter of post-election audits.
Audits are considered by a number of election experts as an effective post-election inspection. Audits verify that election results are accurate and instill trust in the voting process. There are many types of audits, and it is up to each state to determine how audits will be performed in their respective state. Time magazine reports audits as an efficient review of ballots, which provide strong statistical evidence that the reported vote tallies in an election are correct.
Our customers are at the heart of every decision we make.
We take customer requirements seriously. In fact, customer satisfaction is one of our key operational objectives. We are continually evolving to meet the needs of our customers — this includes surveying them twice a year, after primaries and after the general election. The feedback we receive provides a clear understanding of the customer experience. All of which leads to taking accountability and actionable steps toward improvement.
We appreciate the value of partnership and active participation with various security organizations.
We recognize the importance of collaboration in enhancing cyber-protections to ensure the integrity of U.S. elections. We continue to strengthen our partnerships with various external entities including the Department of Homeland Security (DHS) and Information Sharing and Analysis Centers (ISACs). We are also a member and current chair of the Elections Infrastructure Sector Coordinating Council, an organization in partnership with the Government Coordinating Council, designed to guide voting system manufacturers and other interested parties in election security and best practices.